Politique d’expédition
Small parcels
Online orders are generally processed within 2 business days. The delivery of small parcels is carried out by Canada Post or Canpar Courier Service on regular business days (Monday to Friday) between 9 am and 5 pm. In the case you aren't at home for the delivery, the Canada Post or Canpar driver will leave a notice card and make one more attempt to deliver to a residential address. If for any reason Canada Post or Canpar cannot deliver your parcel, it will be returned to GreatGameRooms.Ca ( Palason Billiards Inc.) with a documented reason.
For your convenience you may choose to have your parcel delivered to your work place, we ask that you provide your billing address ( home address ) as well as the business address on your order, this is necessary for the verification of your credit card. Don’t forget to include the name of the company as well as your name to facilitate delivery.
Shipping time for Quebec or Ontario is 2 to 5 days. Orders to small centers or remote locations may require extra shipping time. In addition, extreme weather conditions and seasonal peaks may cause delivery delays.
Shipping time for western Canada and the Maritimes is generally 3 to 7 business days.
The number of days required for order processing and delivery is estimated but is not guaranteed.
Upon delivery please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage, please note “refused due to damage” on this receipt.
For special delivery instructions, for example;
• “No signature required”
• “Please leave parcel at the back door”
Please contact us by email at info@palason.ca
Oversize items
Billiard tables, game tables, bars and furniture will be shipped by several freight carrier companies depending on the region with curb side delivery, signature required. Curb side delivery service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include set up or assembly of items or removal of packaging materials. We can however recommend a qualified independent installation technician in your area, if required. Full delivery and installation services by professional billiard technicians are available in most major cities. If so desired, GreatGameRooms.Ca ( Palason Billiards Inc.) will refer you to a local independent professional billiard technician to handle the installation of your billiard table, game table or bar at a rate he/she will reach agreement with you for travel and time on site. Billing for those optional services will be directly payable to the technician, between you and them, without involvement or responsibility of GreatGameRooms.Ca ( Palason Billiards Inc.).
Upon delivery please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage, please note “refused due to damage” on this receipt.
Thank you once again for shopping on GreatGameRooms.Ca. For any further information on these services and their fees send us an email at info@palason.ca
Online orders are generally processed within 2 business days. The delivery of small parcels is carried out by Canada Post or Canpar Courier Service on regular business days (Monday to Friday) between 9 am and 5 pm. In the case you aren't at home for the delivery, the Canada Post or Canpar driver will leave a notice card and make one more attempt to deliver to a residential address. If for any reason Canada Post or Canpar cannot deliver your parcel, it will be returned to GreatGameRooms.Ca ( Palason Billiards Inc.) with a documented reason.
For your convenience you may choose to have your parcel delivered to your work place, we ask that you provide your billing address ( home address ) as well as the business address on your order, this is necessary for the verification of your credit card. Don’t forget to include the name of the company as well as your name to facilitate delivery.
Shipping time for Quebec or Ontario is 2 to 5 days. Orders to small centers or remote locations may require extra shipping time. In addition, extreme weather conditions and seasonal peaks may cause delivery delays.
Shipping time for western Canada and the Maritimes is generally 3 to 7 business days.
The number of days required for order processing and delivery is estimated but is not guaranteed.
Upon delivery please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage, please note “refused due to damage” on this receipt.
For special delivery instructions, for example;
• “No signature required”
• “Please leave parcel at the back door”
Please contact us by email at info@palason.ca
Oversize items
Billiard tables, game tables, bars and furniture will be shipped by several freight carrier companies depending on the region with curb side delivery, signature required. Curb side delivery service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include set up or assembly of items or removal of packaging materials. We can however recommend a qualified independent installation technician in your area, if required. Full delivery and installation services by professional billiard technicians are available in most major cities. If so desired, GreatGameRooms.Ca ( Palason Billiards Inc.) will refer you to a local independent professional billiard technician to handle the installation of your billiard table, game table or bar at a rate he/she will reach agreement with you for travel and time on site. Billing for those optional services will be directly payable to the technician, between you and them, without involvement or responsibility of GreatGameRooms.Ca ( Palason Billiards Inc.).
Upon delivery please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage, please note “refused due to damage” on this receipt.
Thank you once again for shopping on GreatGameRooms.Ca. For any further information on these services and their fees send us an email at info@palason.ca